Shopping information: delivery, guarantees, stock & contact – PharmaRosa®

Shopping information, all in one place

Looking for a quick answer about your order? With a single click you can access details about payment and delivery, guarantees, how to interpret the condition of the plants on delivery, stock indicators, background information about PharmaRosa® and explanations of the product data (identifiers). In which topic would you like immediate clarity?

For which information topic would you like an immediate, unambiguous answer?

We clarify your questions about shopping briefly and to the point, and help direct you to the relevant sub-page so that you can decide quickly and avoid misunderstandings.

  • Payment and delivery: payment methods, delivery process, parcel tracking, what is included in the delivery charge
  • Withdrawal and quality complaint: 14-day right of withdrawal, options for making a complaint and the basic steps
  • Guarantees: conditions of origin and varietal authenticity guarantee, exclusions, when care is considered professional
  • Condition and expected stock: interpreting the appearance of the plants on delivery, availability according to the basket icon, daily stock updates
  • About us: own-root model, traceable plant journey, plant passport and quality assurance
  • Knowledge base: product page symbols, product types, meaning of identifiers and classifications

Ask about the information Or write to us directly: [email protected]

PharmaRosa® Shopping security
Stock, delivery, guarantee – transparently.

Roses

Product types

Pages for private customers
Garden roses for the family garden, with minimal care  → ORIGINAL®
Premium garden roses – instant impact, a truly showpiece garden  → EXTRA®
Pages for professionals and private customers
Roses for public spaces – large areas, sustainable maintenance  → NATURAL®
Roses for projects – hedge and row planting, fast implementation  → RAPID®
For professional partners only
Production – propagation material for garden roses, wholesale  → NEONATAL®

Company details

PharmaRosa Ltd.
Company registration number: 01-09-717479
VAT number: 13075314-2-43
Plant health registration no.: HU130721
Bank account (IBAN):
HU85117631891388688400000000
BIC (SWIFT): OTPVHUHB
Bank name: OTP Bank Nyrt.